Org Marketing Statement Parker Hannifin is a fortune 250 global leader in motion and control technologies and systems. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at www.parker.com or parkerhannifin.Position Summary Are
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Sales Coordinator
Job Description:

Org Marketing Statement

Parker Hannifin is a fortune 250 global leader in motion and control technologies and systems. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at www.parker.com or parkerhannifin.

Position Summary

Are you ready to shape a brighter future?

In the Motion Systems Group and Pump and Motor Division, we play a pivotal role in applications that change our world. We are in almost everything that moves. With our wide range of technologies, we help our customers solve their most complex engineering challenges by living our purpose: Enabling Engineering Breakthroughs that lead to a Better Tomorrow. We believe that our team members are our key assets and that a diverse workforce is a driving force to bring our purpose to life. We foster a culture where every team member feels safe, included, and empowered.

We all belong, we all matter, and we all make a difference.

We have an exciting opening for a Sales Coordinator in Greeneville, TN. This position administers customer service accounts of moderate scope and complexity to achieve division business objectives and to meet customer performance expectations.  Develops solutions for customer needs and works to maximize sales and profits while defending current business.  

Responsibilities

Your main responsibilities

  • Formulate goals and objectives to improve the customer experience for key accounts and develop methods to grow business year over year. 

  • Answer customer inquiries and requests regarding accounts, products, pricing, and services offered.  

  • Enter/release orders for customer accounts via manual, electronic, or customers portals and provide confirmations. Scan and index orders into Application Extender once complete. 

  • Review terms and conditions of customer orders for compliance and refers those that are unacceptable to management for resolution. 

  • Follow up with customer accounts with any issues, concerns or delay with customer orders 

  • Act as primary point of contact for assigned customer accounts and coordinate with Planning, Production, Quality, Materials and Sales to deliver a premier customer experience. 

  • Request ATR’s (Authorization to Return) CAR’s, PAR’s and customer complaints from Quality Department 

  • Communicate all pertinent customer expedite or changes to order to supply chain or scheduling concerning schedule changes. 

  • Issue credits and add bills, works with accounting to help resolve payment issues. 

  • Perform customer service essential job functions to advance our Corporate LTR/Composite Scores 

  • Drive continuous improvement in daily activities and exceed customer expectations with their customer experience 

  • Other duties as assigned.   

Qualifications

We are looking for talent with

  • High School education 

  • 3–5 years’ experience in customer service, ideally in manufacturing/OEM/distribution. 

  • Advanced computer skills: experience with ERP systems, order portals, and Application Extender preferred. 

  • Excellent verbal, written, and interpersonal communication skills. 

  • Strong problem solving, attention to detail, and ability to coordinate across functions. 

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law.  However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants U.S. Equal Employment Opportunity Commission

Drug Tests

Drug-Free Workplace In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

Company Details
Parker Aerospace
16666 Von Karman Boulevard
Irvine, California 92606 USA
www.parker.com
944 Open Jobs Available
Parker Aerospace is a global leader in flight control, hydraulic, fuel, and pneumatic systems and components for aerospace and other high-technology markets. Its products are used on aircraft manufactured throughout the world today including: Commercial...

Benefits:
Please Inquire
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
GREENEVILLE, Tennessee, United States
Type
Permanent
Company Details
Parker Aerospace
16666 Von Karman Boulevard
Irvine, California 92606 USA
www.parker.com
944 Open Jobs Available
Parker Aerospace is a global leader in flight control, hydraulic, fuel, and pneumatic systems and components for aerospace and other high-technology markets. Its products are used on aircraft manufactured throughout the world today including: Commercial...

Benefits:
Please Inquire

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