The Training Coordinator coordinates technical and non-technical training programs for the Technical Operations organization. Provides support in the safe and efficient operation of the vast complex network of systems required for the worlds largest air traffic control and navigation system. Incumbent reports to the Operations Support Manager.
Duties
Duties at the H-Band Level: Performs multiple and varying assignments under the limited direction of a manager, project/program manager, team leader, or more experienced professional. Acts as an individual contributor and/or member of a team and may perform some leadership functions for small projects/programs or other work activities. Maintains knowledge of FAA training requirements, policies and processes. Demonstrates considerable independence in planning time and assisting the Senior Training Coordinator plan and use assigned resources to accomplish projects/programs/activities. Ensures all prerequisite training, enrollment and pre-course counseling forms are completed in a timely manner. Consults with the coordinator or manager to identify training needs and translate them into training opportunities and/or training plans.
Applies experience and advanced knowledge to plan and accomplish assignments. Assignments may require knowledge and experience working across functional and/or organizational lines. Typical assignments may include compiling, tracking and analyzing data to ensure compliance with policies and procedures; providing guidance to less-experienced professionals in day-to-day operations; identifying, analyzing, and recommending solutions for complex/difficult problems; and recommending improvements to systems and processes.
Performs other duties as assigned.
I-Band Duties: The Senior Training Coordinator provides support in the safe and efficient operation of the vast and complex network of systems required for the worlds largest air traffic control and navigation system. Manages the non-technical training program, which includes administrative, hazardous material, logistics, managerial, office automation, safety, and human relations courses. Provides oversight of all technical and non-technical training programs for the Technical Operations organization. Duties contribute towards providing reliable and safe FAA services to the flying public. All duties of a Senior Training Coordinator are directly related to ensuring employees within the technical Operation organization are trained properly, and their qualifications and certifications, where applicable, are documented correctly. The Senior Training Coordinator reports to the Operation Support Manager.
Performs multiple, varying, and complex assignments under the minimal direction of a manager, project/program manager, team leader or more experienced professional. May act as a contributing specialist on large work activities or as a project manager or team leader for large projects/programs/activities. Maintains advanced knowledge of FAA training requirements, policies and processes. Identifies, plan and organizes available resources to accomplish projects/programs and activities. Ensures all prerequisite training, enrollment and pre course counseling forms are completed in a timely manner. Consults with managers to identify training needs, translate them into training opportunities, and make recommendations on areas needing improvement.
Applies experience and comprehensive knowledge to plan and accomplish assignments. Assignments frequently require knowledge and experience working across functional and/or organizational lines. Typical assignments may include providing guidance to less experienced professionals; leading small project/program teams; designing and recommending solutions to complex problems; preparing and reviewing management reports and/or contractual documents; and developing and recommending improvements to systems and/or processes to improve operational efficiency.
Contacts are internal and external. May act as a point of contact to provide advice and guidance on the applications of policies and procedures. May be called upon to communicate FAA positions on policies and procedures internally and externally.
Performs other duties as assigned.