IT Specialist (Data Management)

Federal Aviation Administration •

El Segundo, California, United States

Position Type: Contractor

Job Description:

The Automation and Continuous Delivery Branch in the AIT Infrastructure & Operations Directorate is responsible for researching, developing, collaborating, and implementing automated ways to improve continuous service delivery of IT Service processes.

Duties

As an IT Specialist, you will be responsible for designing, developing, testing, and deploying automated workflows using low code or no code platforms. You will also be responsible for researching and integrating artificial intelligence (AI) capabilities into software applications, platforms, or systems to deliver impactful solutions across the organization. This role involves collaborating with stakeholders to understand business processes, identifying automation opportunities, and implementing solutions to streamline business processes and improving efficiency.

Specific duties of this position include but are not limited to the following:

Analysis and Design
- Collaborate with business stakeholders and process owners to understand, analyze, and document requirements/processes.
- Analyze processes to identify opportunities for automation and optimization using robotics process automation (RPA) and AI.
- Design automation solutions based on business requirements.
Development and Configuration
- Utilize low code and no code development platforms to build automation solutions, leveraging pre-built components and templates.
- Configure and customize automation workflows/robots, data integrations, and business rules.
- Develop custom scripts to enhance automation capabilities as needed.
Testing and Debugging
- Conduct thorough testing of automation solutions to ensure functionality, accuracy, and reliability.
- Debug and troubleshoot issues, identifying root causes and implementing necessary fixes.
Deployment and Maintenance
- Coordinate deployment of automation solutions into production environments.
- Perform routine maintenance tasks, updates, and optimizations to enhance automation effectiveness.
Documentation and Reporting
- Create comprehensive documentation for automation solutions, including process diagrams, user guides, and technical specifications.
- Maintain accurate and up-to-date documentation of processes, configurations, and changes.
- Provide regular progress reports and status updates to Manager, team members, and stakeholders.
Continuous Improvement
- Identify opportunities for process improvement and automation within the organization.
- Collaborate with cross-functional teams to enhance existing automation solutions and drive innovation with RPA and AI.
Collaboration and Communication
- Collaborate with stakeholders and other team members to ensure successful project delivery.
- Communicate effectively, both verbally and in writing, to convey technical concepts to non-technical stakeholders.
- Participate in meetings and discussions to gather requirements and provide technical expertise.

Job Requirements:
Requirements Conditions of Employment

US Citizenship is required.
Selective Service Registration is required for males born after 12/31/1959.

Qualifications

To view the complete qualification standard, applicants should reference- U.S. Office of Personnel Group Coverage Standard for Office Automation Information Technology (IT) Management Series 2210 (Alternate A), please refer to:

https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-H, FG/GS-10-12. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Specialized experience is: Experience developing, testing, and deploying automated workflows using low-code or no-code platforms such as Microsoft Power Automate, UiPath, or similar tools and utilizing Business Process Automation (BPA) software such as Microsoft PowerApps, ServiceNow, and Jira for integration with custom developed workflows/software.

Applicants should include examples of specialized experience in their work history.

Qualifications must be met by the closing date of this vacancy announcement.

Interviews: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. If the selection list is shortened to a best qualified list through a comparative process, then the best qualified list shall be considered to be the selection list.

Selection may be made from this announcement or from ACT-AFN-24-AIF210-90550.

You may also be considered for this vacancy based on eligibility under the 30% or More Disabled Veteran Program, Veterans' Recruitment Appointment, and Persons with Disabilities/Persons with Targeted Disabilities. To be considered for one of these special hiring authorities, you must identify your eligibility in your questionnaire in the Applicant-Preferred Conditions of Employment section. In addition, you must submit documentation that provides evidence of eligibility as indicated in the Required Documents section of the announcement.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov).

Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your on-line application. These documents must be uploaded or emailed to jennifer.a.lowery@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number.

All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Salary Range: $75,305 - $116,712

Job Ident #: 7931597001

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IT Specialist (Data Management)

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