As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in o

Head of Reward Delivery

British Airways • 
Harmondsworth, England, United Kingdom
Position Type: Permanent
Job Description:

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

We know great things can happen when you are inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

Head of Reward Delivery

About the role

The Head of Reward Delivery is accountable for delivering the British Airways Reward Strategy and supporting the Director of Reward in designing and delivering all reward programmes.

A strong and creative leader who embraces the opportunities and challenges of a complex global and matrixed organisation, you’ll be experienced in developing a Reward team to deliver annual business as usual reward activity. Analytical in approach, you’ll use data and market information to challenge the status quo, inform, influence, and adapt strategies whilst maintaining regulatory requirements and mitigating risk.

Key duties

  • Supports the design and management of global compensation and benefits programmes, ensuring they are competitive and fair, with full consideration to relevant regulations and industry standards.
  • Conducts thorough market research and benchmarking exercises to continually evaluate and enhance the companys reward offering
  • Proactively leads and manages global cyclical reward activity aimed at driving employee engagement and performance, using data-driven insights to optimize outcomes.
  • Provides expert guidance and support to managers and employees on all matters related to rewards, including compensation structures, benefits packages, and performance incentives, fostering a culture of transparency and fairness.
  • Stays abreast of relevant legislation and industry trends to ensure the companys reward practices remain compliant and competitive, promptly adapting strategies as needed to mitigate risks and capitalise on opportunities.
  • Prepares comprehensive reports and recommendations for senior leadership

About you

Experience

  • Proven leadership experience, managing and developing teams in a Reward or HR function (essential).
  • Strong knowledge of compensation and benefits practices, including market analysis, job evaluation, and salary structures - either via recognised qualification or equivalent experience (essential).
  • Experience in incentive program communication and implementation.
  • Familiarity with relevant legislation and regulations, such as employment law and tax regulations.
  • Experience of working in a complex global, matrixed business
  • Understanding of Industrial Relations, including collective bargaining.

Skills / capabilities

  • Excellent analytical and problem-solving skills, able to interpret data and make informed decisions.
  • Strong project management skills, with the ability to prioritise and manage multiple initiatives simultaneously. Evaluates project impacts to guide future practices.
  • Exceptional communication and people management skills. Able to challenge organisational perspectives and drive improved decision-making.
  • Understands the digital landscape and its impact on people and HR functions

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us, and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA

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