Reporting to the Director of Maintenance Programs (DOM-P), the Technical Records Manager is responsible for managing the Technical Records department, ensuring compliance with the Canadian Aviation Regulations related to Maintenance and Air Operator technical records requirements.

• Highly flexible, with the ability to respond quickly in a dynamic environment
• Professional and respectful, with a positive work attitude
• Timely with a high level of commitment to on-time performance is essential
• Motivated with the ability to work independently and as part of a team
• Effective verbal and written communication skills
• High level of respect, understanding and regard for First Nations communities
• Able to think critically and act logically to evaluate situations and provide sound judgment
• Able to build and maintain lasting relationships with all departments, business partners and customers
• Strong leadership and supervisory skills
• Superior time management skills, multitasking skills and the ability to prioritize tasks
• High level of integrity, confidentiality and accountability
• Strong problem-solving and analytical skills
• Able to effectively train and develop personnel within their department
• Willing to take initiative to make personal and organizational improvements

• Manage day to day activities of records staff
• Responsible for the efficiency and quality of work performed by the Technical Records department
• Ensure that accurate digital and hardcopy records are updated and maintained in accordance with Canadian Aviation Regulations
• Manage the organization and storage of Maintenance records
• Amend departmental procedures as required
• Develop departmental training
• Provide training to staff
• Manage the onboarding of aircraft technical records for aircraft acquisitions
• Assist and step in for department as required
• Perform additional duties as assigned

• High school diploma or General Education Degree (GED) equivalent
• Must hold valid Aircraft Maintenance Engineer licence or have previous Aircraft Technical Records experience
• Minimum two years’ experience in a managerial role
• Minimum two years’ technical records experience
• Previous experience with an Aviation Management Software (WinAir preferred)
• Familiar with Canadian Aviation Regulations (CARs) and airworthiness requirements
• Familiar with the ATA system and aircraft maintenance terminology
• Experience using Microsoft Office Suite (Outlook, Excel, Word)
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations
• Indigenous and Cultural Awareness Training considered an asset

• Physically able to perform all listed job duties
• Travel by aircraft and other means as required by role
• Work performed primarily in an office environment
• Ability to lift and carry up to 30lbs (box of records)