As a supervisor/manager, the selectee for this position will be eligible to receive a Manager Performance Incentive (MPI) provided eligibility requirements noted in agency policy are met. The MPI is an annual lump-sum incentive payment that considers agency performance, the managers individual performance, and available funding.
Serves as a manager within the Office of Operations & Legal Support (AGC-10).
Duties
Serves as a supervisor with full responsibility for directing tasks and responsibilities, and for balancing the workload assigned to employees on the Human Capital Management Team within the Operations and Legal Support Division of the Office of the Chief Counsel. Exercises latitude to take initiative, organize workflow, establish priorities, and exercise professional judgment in overseeing AGCs human capital management activities, including the review and delegation of work assigned to subordinate employees. Reports directly to the Deputy Executive Director of Operations (AGC-10).
Collaborates with the Office of Human Resources (AHR) to provide AGC with top-notched organizational human capital program support, services, and status reporting, as related to position management, workforce planning, manpower analysis, strategic recruitment, and hiring flexibilities delegated to the Agency and/or staff office. Develops new and innovative approaches, methodologies, and/or techniques to accomplish tasks, and ensures processes and procedures are applied consistently throughout the organization.
Supports Division Director and Deputy Director on workforce analysis and strategic recruitment efforts by identifying and assessing alternative approaches (including industry standards and best practices). Defines measures, tracks, and reports key workforce service metrics, including the identification of metric deficiencies, gaps, or areas in need of improvement to meet organizational needs. Works with senior management and/or more experienced professionals to resolve complex issues or problems.
Utilizes a variety of automated databases to input, update, and maintain workforce data and workload activity. Develops and prepares routine reports to provide status updates and to assist AGC management with workforce analysis and planning.
Applies experience and expert knowledge that are applicable to his or her discipline to conduct functional activities for projects and /or programs that often require the development of new and innovative approaches. Utilizes knowledge and interpretation of established policies and procedures to ensure work products comply with federal human resources guidance, laws, rules, regulations, and procedures. Analyzes efficiency and effectiveness of human capital programs, reporting tools, and internal processes and procedures; identifies root problems and challenges; works with management to develop and implement new and innovative solutions; and ensures processes and procedures are applied consistently across AGC.
Ensures deadlines are met and/or adjusted appropriately. Reviews status and work progression, and makes adjustments as needed. Instructs employees in specific tasks and techniques as necessary. Reports on progress, accomplishments, and challenges. Works mainly independently and has broad discretion to ensure alignment with organizational objectives and policies, but obtains assistance from higher-level management officials on problems that arise or issues requiring decision-making.
Typically directs the work of subordinate employees for an organizational unit/team. Work usually includes a mixture of routine and complex projects and assignments based on the objectives of the LOB/SO. Duties typically affect employees in one organizational unit/ project/program, and include: planning, communicating the organizations vision and objectives, setting priorities, assigning tasks and responsibilities, monitoring and evaluating performance, coaching and developing employee capabilities, approving leave, and taking, recommending, or approving corrective disciplinary actions, as appropriate.
Identifies, assesses, mitigates, and/or anticipates issues deriving from, or associated with, the multiple activities of the assigned Services Unit. Identifies and resolves routine problems or issues that may span multiple projects/programs and may involve/affect more than one Directorate, Line of Business, or Service Unit.