The incumbent is a Support Manager at the Air Traffic Control System Command Center (ATCSCC) overseeing one of multiple program areas such as Training, Quality Control, Airspace and Procedures, Planning and Infrastructure and other facility Areas. He/She is the first level supervisor over a multi-di
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SATCS, Support Manager(MSS-3, Level-12)

Federal Aviation Administration • 
Warrenton, Virginia, United States
Position Type: Contractor
Job Description:

The incumbent is a Support Manager at the Air Traffic Control System Command Center (ATCSCC) overseeing one of multiple program areas such as Training, Quality Control, Airspace and Procedures, Planning and Infrastructure and other facility Areas. He/She is the first level supervisor over a multi-disciplinary team supporting one or more aspects of the traffic management function.

Duties

The incumbent directs a highly technical multi-layered workforce team through subordinate support managers that provide administrative, tactical and strategic support to ATCSCC operations and that impact on the effective and efficient use of the National Airspace System (NAS). The teams consist of a combination of air traffic control specialists, computer specialists, and management and program analysts each of which support one or more aspects of the traffic management function.

The Support Manager is responsible for oversight, planning and directing multiple support activities for the facility, such as training, airspace and procedures, plans and programs and other facility program areas. The incumbent serves as the lead for a functionally integrated team of technical and administrative managers and other personnel. Provides training, coaching and guidance to subordinates and facilitates team building throughout their program areas. Using measures of organizational performance, continuously reviews work progress to assure that result s meet the agencys mission and the customers needs. Serves as a member of the management team and provides advice on ways to improve organizational performance and strategic goals.

Continuously reviews work processes to assure that results meet the mission and goals of the Federal Aviation Administration (FAA), the needs of the aviation community, and the safety of the flying public. Provides training, coaching, and guidance to subordinate managers and is responsible for team building. Participates in accident investigations and incidents as directed by higher authority.

Provides vision and leadership to facility teams. Assigns work to be accomplished by subordinate managers and their staff. Sets and adjusts long and short-term goals and priorities in support of FAA Strategic initiatives. Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommend s/approves selections and transfers; recommends awards or bonuses; approves expenses for overtime, equipment, and personnel; and, identifies and arranges for developmental and other training needs of subordinates.

Recommends necessary budgetary and reprogramming actions required to ensure the effective operation of the ATCSCC. Recommends, reviews and revises operational and administrative procedures to ensure compliance with national programs. Recommends and allocates budget, staff, and other resources to accomplish objectives that impact multiple organizational units/projects/program s and across multiple functions and/or disciplines. Manages budgets and either acquires or reallocates resources among organizational units/projects/programs. Leads and integrates both short-term and long-term future needs through the budget planning process.

Job Requirements:
Requirements Conditions of Employment
  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).
  • Designated or Random Drug Testing required.
  • A recent SF-50 is required (See Required Documents for requirements)
  • Not covererd under special provisions for air traffic controller retirement
  • This position is subject to drug and alcohol testing
  • Secret security clearance is required
  • A one year managerial/supervisory probationary period may be required
Qualifications

Candidates must show specialized experience. Specialized experience is defined as:

1)Must have held an FAA 2152-FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks);

OR

2)Must have been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility; (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher graded work;

OR

3) Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility.

NOTE: There are no restrictions on who can apply to MSS vacancies at those facilities with 3 or less MSS levels. In addition to the qualifications listed above for MSS positions, the chart on MSS positions will be used to determine which career level applicants are qualified to make application. Candidates will be evaluated on four "Managerial Selection Factors". Managerial Selection Factors: Candidates must provide separate narrative responses to address his/her experience in MWP Selection Factors 1 through 4.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

In addition to uploading a resume and all other required application forms, applicants must complete and submit the first page of FAA Form 3330-43, Rating of Air Traffic Experience with their bid. The form must include from and to dates of experience, position title, series and grade/level of all positions held. The form must be submitted by uploading a copy as an attachment with the bid package through USAJOBS by the closing date of this announcement. Applicants will be considered ineligible if the form is not received in HR by the closing date of this announcement. NOTE: Applicants are reminded that FAA Form 3330-43 is required and NOT FAA Form 3330-43-1.



If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.



Forms:
  • FAA-3330-43 : Rating of Air Traffic Experience

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Salary Range: $187,569 - $221,900
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