Join a team of development program professionals to manage dev programs with one of Honeywells businesses. You will work under minimal supervision of the Platform/CBT leader, accountable for executing development programs of moderate size to achieve scope, schedule, cost, delivery, and quality requirements while demonstrating proficient-level program management skills in this leadership position. You will manage and lead development programs that may span several major domestic and worldwide locations, requiring coordination of technology development and production across locations.

Role will be approved for remote schedule due to up to 50 business travel required for the role. 

Key Responsibilities

•       Communication with the Customer in accordance with a contract specific Communications Plan (supported by Stakeholder Analysis).

•       Collaborate with cross-functional teams to gather feedback and drive engagement in improvement initiatives.

•       Ensure effective communication with customer Regional Process Control Leaders to promote collaboration and understanding of operational objectives.

•       Engage leadership and key stakeholders in identifying improvement opportunities and securing project team buy-in.

•       Identify potential risks associated with programs and develop mitigation strategies to address them proactively. 

•       Ensure compliance with a contract-specific HSE Plan.

•       Incident resolution - Act as the escalation point for the customer and monitor communication of the resolution.

•       Review system performance metrics and plan/manage accordingly.

•       Review and approve project scope and deliverables to ensure project alignment with customer objectives

•       Actively participate in: MPA negotiations, Project KO, select project status meetings, and Project Closeout and lessons learned Meetings.

•       Maintain and drive a lesson learned action list for the program of projects.

•       Drive, Review and Approve PAS to LSS project handoff.

•       Communicate the training needed to improve system performance or reliability (e.g., Training Needs Assessment, Training Plan, and Competency Matrix for Customer team members).

•       Be a change agent - influence, consult, and lead efforts for sharing and standardizing best practices, lessons learned, and processes within Honeywell and the customer

•       Manage the escalation process (per Incident Management procedure)

•       Coordinates resources such as, GTAC, DE, and others to work the Service Requests

•       Ensure that all products, projects, and solutions are supportable throughout Honeywell

•     Must be willing and able to travel up to 50 of the time as needed for the role

       Compensation: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Connecticut, and Hawaii is $134,000 - 161,600. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidates work experience, education and training, key skills, as well as market and business considerations.

YOU MUST HAVE

•       6+ years of experience with automation and process controls

•       6+ years of customer delivery in services &/or project environment in P&P environment.

•       Detailed understanding of Honeywell QCS/DCS platforms

WE VALUE

•       Bachelors degree in Engineering, IT or Systems Administration

•       Six Sigma Certification

•       ITIL Certification preferred

•       Systems integration

•       Field Service experience

•       Process Automation

•       Must be able to effectively communicate in English

•       Project Management proficiency

•       Microsoft Office Expertise

• Experience supporting complex industrial systems in the Pulp & Paper industry
• Previous industry experience
• Excellent communication skills (Oral and written)
• Demonstrated ability to influence at varying levels across the organization
• Demonstrated ability to operate independently
• Ability to use experience to appropriately apply the established standards
• Demonstrated ability to effectively manage a team
• Previous customer service experience