Program Manager, Analytics and Insights

Delta is seeking a highly skilled and motivated Analytics and Insights Program Manager with a strong background in data science, healthcare, and mixed methods research to join our Global Health and Wellbeing (GHW) team. The successful candidate will be responsible for conducting thematic analyses, supporting qualitative interviews, contributing to analytic projects related to employee health and wellbeing, and organizing all projects under the Health Analytics Team. This role will also involve leading meetings with vendors related to data gathering and requirements, performing quality control, leading focus groups, and assisting with strategy develop/design.

Key responsibilities:

• Qualitative Support: Assist in conducting qualitative interviews and perform thematic analyses to extract meaningful insights. Formulate strategies to use insights to drive positive business impacts.
• Analytic Projects: Support various analytic projects focused on employee health and wellbeing, providing data-driven insights. Help translate highly technical analyses into actionable recommendations to support the business.
• Project Management: Organize and manage all projects under the Health Analytics Team, ensuring timely and successful completion.
• Vendor Coordination: Lead meetings with vendors to discuss data gathering and requirements, ensuring alignment with project goals.
• Quality Control: Perform quality control checks on all dashboards to ensure accuracy, consistency, and reliability of data visualizations.
• Collaboration: Work closely with cross-functional teams to support data-related initiatives and promote a data-driven culture within the organization.

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9
• New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31)
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave
• Non-birthing parents are eligible for 2-weeks of paid parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

• Bachelor’s degree in Data Science, Statistics, Public Health, or a related field.
• Minimum of 5 years of relevant work experience in data analysis with a strong background in mixed methods research
• Type of Experience:
• Hands-on experience designing, building, and maintaining data pipelines.
• Proficiency in ETL processes, data transformation, and data integration.
• Familiarity with relational databases (SQL)
• Data Visualization: Exposure to creating dashboards using tools like Tableau or QuickSight.
• Leadership and Mentoring: Prior experience leading a team or mentoring junior engineers.
• Technical Skills: Proficiency in statistical software (e.g., R, Python), qualitative analysis tools, and data visualization platforms (e.g., Tableau, Power BI).
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present data findings to both technical and non-technical audiences.
• Organizational Skills: Strong organizational and project management skills, with the ability to manage multiple projects simultaneously.
• Interpersonal Skills: Ability to work effectively in a team environment and collaborate with stakeholders at all levels
• Communication Skills: Strong written and oral communication skills with ability to take technical work and processes and communicate in a clear, concise and understandable way to peers, cross-divisional team members, and all levels of internal and external management
• Collaboration Skills: Must be able to interact and collaborate at all levels within Delta and across groups
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Internal candidates must be performing satisfactorily in current position
• Is at least 18 years of age and has authorization to work in the United States.

• Advanced degree