Program Manager - PMO (Puerto Rico)

Why Work for Frontier Airlines?

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - its our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - were not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Work Perks

At Frontier, we like to think were creating something very special for our team members. Work is why were here, but the perks are nice too:

• Flight benefits for you and your family to fly on Frontier Airlines
• Buddy passes for your friends so they can experience what makes us so great
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors
• Enjoy a ‘Dress for your Day business casual environment
• Flexible work schedules that support work/life balance
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1^st of the month following your hire date.
• We play our part to make a difference. The HOPE League, Frontier Airlines non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship

Who We Are

Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontiers highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airlines many weight-saving initiatives and focus on operational efficiencies, makes Frontier Americas Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airlines commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).

* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.

What Will You Be Doing?

As a Program Manager, you will be the primary interface between the business, technology, and operations organization(s). You will be responsible for all programmatic aspects of your assigned initiatives/programs/projects with specifically focused responsibility for airports, cost, schedule, technical planning, tracking, reporting, technical execution, and ensuring overall program performance objectives are achieved, in alignment with enterprise standards.

You will participate in business resource planning/tracking in coordination with other enterprise entities and responsible to formulate teams (as necessary) that can fulfill program requirements.

You will be responsible for ensuring program issues and problems are identified, tracked, and resolved.

You will be responsible for program risk management and ensuring risks are identified, mitigated, tracked, and managed.

Youll be responsible for interfacing on project/program status, developing proposals, researching/fact-finding, coordinating audits, and negotiating with project/program stakeholders to ensure enterprise initiatives meet cost, budget, and schedule constraints.

Essential Functions/Requirements

1. Program/Project Management

• Develop, implement, and monitor contracts with vendors, ensuring conformance to approved plans and contract specifications.
• Lead program/project teams to develop and gain approval of project plans, which outline the objectives of the project, scope of work, and project elements, including schedule, project deliverables, funding limitations, procedures for accomplishing staff requirements, and allotment of available resources to various phases of projects.
• Change Advocate- Reviews change readiness assessments and makes recommendations for organization change management actions to increase readiness and adoption of technologies deployed

2. Financial Management

• Provide oversight and guidance over the development and monitoring of project budgets
• Analyzes requirements across interdependent projects to identify opportunities for synergies and cost savings
• Applies financial knowledge of budgets and estimation to successfully manage projects
• Anticipates potential budget concerns and takes actions to avoid issues
• Develops financial models and reviews scope and budget to ensure assumptions are clearly documented and tracked during project delivery

3. Risk/Assumptions/Issue/Dependencies (RAID) Management

• Forecasts and evaluates risks with the identification of actions to avoid or minimize negative impacts on the project

4. Process/Tools Management

• Enforce PMO methodology, usage of standard tools and drive for continuous improvement
• Drives PMO standard tools optimization for effective portfolio management within the framework of the organization.
• Applies the knowledge, skills, tools, and techniques to meet the project requirements and achieve business results
• Enforce standardized and relevant document templates into central repository for Frontier community.
• Coaches PjMs in the team on the Program/Project Management Lifecycle (PMLC) process

5. Communication/Relationship Management

• Develop relationships with and ensure appropriate participation of key stakeholders and executives.
• Serve as a contact in PMO for business relationship for project management services and practices.
• Provide communications on services, utilization, engagement, accomplishments, overall value-add to the organization.

Other Functions

• N/A

Qualifications

• Reliable, punctual attendance and quick response-time is an essential function of the position
• Leadership abilities inclusive of successful change management, mentoring, career development, training, succession planning, and holding people accountable
• Requires ability to manage complex situations, delegate authority, lead and inspire teams, drive innovative thinking, instill collaboration, drive for success, challenge status quo, and demonstrate the ability to adapt to dynamic situations
• Requires skills in team building, time management, conflict resolution, communication, briefing, presentation, strategic thinking, marketing, and literacy in the program management disciplines
• Experience with the evaluation of requests for proposals and/or quotes. Experience with preparing, reviewing, and submitting proposals and/or quotes
• Expert level program/project management and business analysis skills and proficiencies in related methodologies, with a minimum of 8 years of successfully managing projects of "high complexity" as reflected in: size of project, cost of the project, size of project team, depth and breadth of project manager role & responsibility, span of project impact (i.e., enterprise-wide, multi-departmental, or having a major market or external impact).
• Bachelors Degree in business or technical related discipline, combination of relevant education and work experience considered in lieu of degree
• Project Management Professional (PMP), Masters Certification in IT Project Management, Certified Scrum Master or similar work experience is preferred
• Domain experience: 5+ years of experience in the aviation field or relatable experience
• Must be legally authorized to work in the United States for any employer without sponsorship

Knowledge, Skills and Abilities

As our ideal candidate, You:

• Will need to have the ability to be flexible and adapt to changing priorities
• Are motivated and have ability to work with minimal supervision and direction
• Understand project management frameworks and tools in the delivery of business objectives
• Have strong interpersonal, time management and problem-solving skills
• Have strong analytical skills and ability to adapt and make decisions related to changing requirements
• Have experience for providing budget actuals and planning input to stakeholders
• Have experience in leading PMO team(s), resources assignments and levelling
• Have experience in delivering IT projects through PMO using complete Project Lifecycle

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment

Typical office environment, adequately heated and cooled

Physical Effort

Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.

Supervision Received

Considerable Latitude: The incumbent establishes methods and procedures for attaining specific goals and objectives, and receives guidance in terms of broad goals. Only the final results of work are typically reviewed.

Positions Supervised

• N/A, this is an individual contributor role.

Salary Range: $96,350-$127,881

Please note: this posting has a closing date of 9/23/2024, midnight MT.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.