Pilot Support Manager - Newcastle 

We are looking for a Pilot Support Manager with a strong HR background to support our Pilots in Newcastle. This role requires an individual who excels in people management and has a proven track record of developing positive, high-performance cultures. You will collaborate with the Base Captain to implement the Flight Operations engagement plan, drive operational performance, recognising exceptional contributions from pilots, and promoting recognition across the entire base community. Your leadership should be visible, proactive, and rooted in inclusive behaviours. 

Key responsibilities include overseeing pilot performance in areas such as conduct, absence, return to work, disciplinary processes, and grievance management. You will collaborate with the Base Captain to implement the Flight Operations engagement plan, recognising exceptional contributions from pilots, and promoting recognition across the entire base community. Engaging with local industrial bodies and works councils will be an important part of your role, as will ensuring innovative and effective communication to pilots. 

You will also support the safety and well-being of our pilots by contributing to Health and Safety standards and collaborating with the Safety and FRMS team to manage fatigue levels. The position requires you to manage relationships with third-party suppliers effectively and ensure operational effectiveness at the base, whilst maintaining a focus on HR and people-centric goals. 

What you need to do this role 

A strong HR background in regulated environments is essential, with experience in people management and performance in fast-paced settings. You should excel in prioritisation, demonstrate resilience, and drive employee engagement. 

Proficiency in MS Office tools, including Outlook and Excel, is essential. You must have experience delivering performance through KPIs, especially in employee engagement. Strong written and verbal communication skills, along with the ability to manage face-to-face interactions confidently, are key to success. Experience with HR policies and unionised environments, including interactions with union members, is required. If you're passionate about performance and supporting our pilots, we’d love to hear from you! 
 

What you’ll get in return 

> Competitive base salary 

> Up to 20% bonus 

> 25 days holiday 

> BAYE, SAYE & Performance share schemes 

> Life Assurance 

> Excellent staff travel benefits 

Location & Hours of Work 

This is a full-time, office-based role at Newcastle Airport, working 40 hours per week. The schedule is 5 days out of 7, which may include weekends and evenings. While the role is non-flying, it may occasionally involve business travel.  

About easyJet 

Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet. 

At easyJet our aim is to make low-cost travel easy – connecting millions of people to what they love using Europe’s best airline network, great value fares, and friendly service. Whether you’re working as part of our front-line operations or in our corporate roles, we’ll give you everything you need to make a personal impact on our growing business. We believe in sharing new opportunities, stepping up to challenges and supporting each other with our Orange Spirit. 

Make a difference with your next role. Make it easyJet. 

Apply 

Complete your application on our careers site. 

Reasonable Adjustments 

At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation