easyJet holidays is the UK’s fastest growing tour operator, with a mission to provide brilliant holidays at unbeatable prices in 130 destinations across Europe. We do this by combining easyJet’s vast flight programme with 6300 handpicked hotels and best-in-class technology to provide the perfect pac
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Performance & Delivery Lead
Job Description:

easyJet holidays is the UK’s fastest growing tour operator, with a mission to provide brilliant holidays at unbeatable prices in 130 destinations across Europe. We do this by combining easyJet’s vast flight programme with 6300 handpicked hotels and best-in-class technology to provide the perfect package holiday. We launched in 2019 and since then we have:

  • Become the fastest growing, lowest cost, highest margin travel business in the UK
  • Delivered significant profits to the easyJet group, and are on track to deliver £250 million in profits for the current financial year
  • Launched an award-winning sustainability strategy with a focus on making a positive impact on the local communities that make our holidays so special
  • Doubled the size of our team year-on-year, and been named as of the Sunday Times Best Places to Work for 3 consecutive years – winning in 2023, 2024 and 2025.
  • Expanded our business into Europe, with Switzerland announced as our first source market

We’re an ambitious bunch and we don’t intend on stopping here. We want to lead the industry and become the holiday provider of choice, and to do this we’re building remarkable teams with modern ways of working.

At the heart of easyJet Holidays ambitious growth plans is our technology team. With a significant portfolio of change on the horizon, this team is crucial in propelling us towards our goal of industry leadership. The Technical Delivery Lead plays a vital role within our Delivery capability, serving as a key liaison among our digital product teams, third-party suppliers, and business stakeholders.


The Performance & Delivery Lead is tasked with driving operational excellence by embedding Agile principles and optimising workflows across product teams. This role is essential in enabling high-performing teams, promoting collaboration, and fostering a culture of continuous improvement to align with our organisational goals.

What youll be doing:

As our Performance & Delivery Lead, youll communicate and influence at all levels to define and monitor relevant metrics that connect with shop floor processes for performance improvement. You will provide in-depth data analysis for decision-making to ensure reliable delivery and visibility of value streams. Additionally, you will support organisational change management and scale Agile practices across teams. Leading process performance management, facilitating Agile ceremonies, and driving continuous improvement will be key. You will also coach and mentor teams, enhancing Agile adoption and delivering high-performing results. Collaborating with teams and stakeholders to proactively manage risks and implement process improvements that enhance efficiency and delivery speed is also crucial.

Youll also demonstrate ownership and delivery by motivating teams to deliver consistent results, making timely decisions, and resolving root causes of problems to prevent recurrence. Inspirational leadership will be important, as you will need to communicate strategies effectively, manage and mentor teams to achieve high performance, and tackle under-performance swiftly. Your ability to identify opportunities for improvement, lead and support change initiatives, and thrive in ambiguous environments will be tested. Building strong cross-functional relationships, communicating proactively, and leveraging diverse perspectives to enhance decision-making will also be essential.

Job Requirements:

What you'll bring to the team: 
The successful candidate will have a strong background in Agile Delivery or PMO / Project Governance. A proven track record in implementing Agile practices and driving organisational transformation is necessary. Strong facilitation skills and experience in guiding teams through Agile processes are required. Proficiency with Agile tools like Jira and Confluence, and strong knowledge of the software development lifecycle (SDLC) are also important. Excellent interpersonal, mentoring, and communication skills, capable of fostering collaboration across all organisational levels, are essential.

What’s in it for you:

In addition to you competitive base salary, we offer an all-inclusive benefits package which includes our company-wide bonus scheme and a 7% pension contribution. We offer a variety of share options and life assurance, and we have an impressive range of flexible benefits that you can tailor to your needs.

You'll have access to heavily discounted flights for yourself and your loved ones, as well as free easyJet Plus membership and annual holiday vouchers.

At easyJet holidays, we're committed to supporting our team with development opportunities and a welcoming atmosphere. We create unforgettable experiences for our customers, we strive to do the same for our people. The possibilities are endless with us, where would you like to go?

The role is full-time and based at our easyJet holidays HQ near Luton Airport. We operate a hybrid working model with two in-office days per week, typically Tuesdays and Wednesdays.

How to apply:

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward - so please apply promptly to avoid disappointment.

At easyJet holidays, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation will make reasonable adjustments at interview through to employment for our candidates. We strongly encourage applications even if you feel you don’t meet every item in the criteria. We are open to discussions around flexibility and flexible working, and we operate a hybrid working structure.

About easyJet holidays:

Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet holidays.

In 2019 we launched our easyJet holidays business, with a mission to provide brilliant holidays at unbeatable prices. We want to lead the industry by making sustainable travel affordable and accessible to everyone – and to do this we’re building remarkable teams with modern ways of working.

By joining us you’ll be part of the UK’s fastest growing tour operator and a company named as one of the Best Workplaces in Travel. You’ll be given autonomy to do your job, a platform to share your ideas, and you’ll get to work with the very best people in the industry – all to create experiences that customers will remember forever.

Make a difference with your next role. Make it easyJet holidays



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Company Details
easyJet Airline Company Limited
Airport Way
Luton, England United Kingdom, International LU2 9LY International
www.easyjet.com/en
44 Open Jobs Available
We are Europe's leading airline, operating on over 600 routes across more than 30 countries with our fleet of over 200 Airbus aircraft. We employ over 8,000 people including 2,000 pilots and 4,500+ cabin crew. Last year we flew over 60 million passengers. We...

Benefits:
TBD

Supported Manufacturers:
Airbus

Supported Models:
A319-100, A320-200, A320neo
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
Luton, England United Kingdom, International, United Kingdom
Type
Permanent
Company Details
easyJet Airline Company Limited
Airport Way
Luton, England United Kingdom, International LU2 9LY International
www.easyjet.com/en
44 Open Jobs Available
We are Europe's leading airline, operating on over 600 routes across more than 30 countries with our fleet of over 200 Airbus aircraft. We employ over 8,000 people including 2,000 pilots and 4,500+ cabin crew. Last year we flew over 60 million passengers. We...

Benefits:
TBD

Supported Manufacturers:
Airbus

Supported Models:
A319-100, A320-200, A320neo

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