Requisition ID: R10162543Category: Technical Support Location: Melbourne, Florida, United States of America Clearance Type: Secret Telecommute: No- Teleworking not available for this position Shift: 1st Shift (United States of America) Travel Required: Yes, 25 of the Time Relocation Assistance: Relo

Manager Product Support 2

Northrop Grumman • 
Melbourne, Florida, United States
Position Type: Permanent
Job Description:
Requisition ID: R10162543
  • Category: Technical Support
  • Location: Melbourne, Florida, United States of America
  • Clearance Type: Secret
  • Telecommute: No- Teleworking not available for this position
  • Shift: 1st Shift (United States of America)
  • Travel Required: Yes, 25 of the Time
  • Relocation Assistance: Relocation assistance may be available
  • Positions Available: 2
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact peoples lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nations history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, theyre making history.

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact peoples lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nations history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, theyre making history.

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact peoples lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nations history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage, and a pioneering spirit to join forces to invent the future and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, theyre making history.

Northrop Grumman Aeronautics Systems has an opening for a Manager Product Support 2, for a Program PST Training IPT to join our team of qualified, diverse individuals. This position is located onsite in Melbourne, Florida reporting to the Training Functional manager, and will be a key member of the Product Support leadership team.

This leader will be responsible but not limited to:

  • Managing and coordinating the training personnel efforts in support of the program and serve as primary POC for Product Support training team with NG Leadership and Government counterparts.
  • Understanding all the contractual requirements and taking accountability for the development, delivery, and sustainment of training artifacts and publications to support operation and maintenance during all phases of development, test, and operations.
  • Identifying design and issue impacts across products and communicating to all stakeholders.
  • Coordinates with the program to establish people, process, and tools needed to execute the program.
  • Identifies risks and opportunities and coordinates with project teams to mitigate and retire risks.
  • Assesses issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives.
  • Prepares briefings for management and develops mechanisms for monitoring project progress and tools for intervention and problem solving with project managers, line managers, suppliers and clients.
  • Responsible for the management of the training development team.
  • Provides direction to subordinates.
  • Drive improved employee engagement and appreciation through verbal, written, and tangible recognition, events, and personal interactions.
  • Develop the team, train in methods and procedures, conduct performance appraisals, counsel employees, and make other personnel decisions as required.

Our Leaders at Northrop Grumman live our values daily and encourage our teams to do the same. We do the right thing:upholding the highest ethical standards and facilitating a safe and respectful environment that attracts, retains, and inspires a diverse and engaged team. We do what we promise: holding yourself and others accountable to meet predictable and balanced results. We commit to shared success: operating as OneNG and removing barriers for our teams. Finally, we pioneer: setting a vision that shapes the future and inspires others.

Basic Qualifications:

  • Must have a Bachelor’s Degree AND 9 years of related professional/military experience that includes a background in management, OR a Master’s Degree AND 7 years of related professional/military experience that includes a background in management.
  • Must have active DoD Secret Clearance
  • Must have the ability to obtain and maintain special access program clearance (SAP)
  • Experience leading a training curriculum development team, either as a lead or manager.
  • Experience with Safe Agile working practices.

Preferred Qualifications:

  • Current Special Program Access (PAR).
  • Must possess strong conflict resolution and interpersonal skills.
  • Military aviation maintenance and/or pilot experience is preferred.
  • Previous experience in Instructional System Design and curriculum development.
  • Experience with military equipment manufacturing process & overall logistics processes from design to sustainment.
  • Agile certifications.
  • Exceptional internal & external customer service skills.
  • Forward thinking in Training development processes, planning & tracking.
Salary Range: $108,400 - $162,600
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidates experience, education, skills and current market conditions.
Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

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