Language RequirementsBilingual / BilingueIn the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.
Flexible Work Agreement TypeRemote / Travail à distance
Posting End Date2024-07-17
Job GradeP3
Pay RangeCommensurate with Experience / Selon l’expérience
Job SummaryReporting to the Manager, Disability Management Programs, the Disability Management Specialist manages and monitors the short-term and long-term disability claims, occupational injury claims, and medical accommodations across the corporation. The Specialist facilitates the timely and structured return to work of employees to the corporation and provides support and guidance to Managers, Human Resources and Labour Relations regarding medical absences and accommodations.
The specialist works with third party providers who provide medical case management for short/long term disability, accommodation and occupational injury claims.
Job Description
What NAV CANADA offers you:
- Challenging, team-oriented work environment
- Competitive compensation and flexible benefits
- Defined benefit pension plan
- Opportunities for growth and development
- Flexible work arrangements
- Diverse and inclusive workforce
In this role you will:
- Facilitate the disability management program for both occupational and non-occupational illnesses or injuries, and medically based accommodations
- Collaborate with Third Party Providers, including disability insurers, vocational rehabilitation professionals and case management providers to develop specific case management plans aimed at assisting employees throughout their recovery and return to work
- Conduct regular follow ups regarding employee recovery and return to work potential; providing timely updates to work sites.
- Provide consultation, support and advice to internal stakeholders including managers, employees, unions, Labour Relations, Employee Relations, and other Human Resources Professionals regarding all aspects of disability management; this includes short and long-term disability, workers’ compensation, and accommodation-related issues
- Maintain accurate documentation and reporting surrounding Disability Management cases.
- Assist with the development and delivery of training, education and awareness programs focused on disability management
What you bring:
- Post secondary education in a related field such as Rehabilitation Counselling, Disability Management, Social Sciences, or Occupational Health
- Minimum of three (3) years of experience in Disability Management, Vocational Rehabilitation, Case/Claims Management, or as a Return-to-Work Specialist
- Experience applying and interpreting policies, legislations and regulations
- Experience in consulting with clients to identify needs, providing expert advice and guidance in developing options to resolve problems, cases and mitigate risks
- Experience working with unionized employees is preferred
- Thorough knowledge of case management principles, including collaboration, vocational rehabilitation, return to work, and accommodation
- Knowledge of Canadian Human Rights legislation, Workers’ Compensation legislation, and The Privacy Act.
- Knowledge of sick leave/ short-term and long-term disability programs.
How others describe you:
- Strong interpersonal and collaboration skills to develop relationships with all parties involved (the absent employee, union, Managers, Third Party Providers, other Human Resources professionals).
- Clear, concise and effective written and verbal skills and communication skills to effectively communicate information, maintain documentation, and provide direction and guidance to all stakeholders.
- The ability to find creative solutions to barriers preventing return to work and impacting recovery of the injured or ill individual.
- Excellent time management skills to manage a caseload and consistently meet established deadlines.
- Writing skills to prepare letters and briefing notes that are understandable to the average individual.
- Ability to interpret and apply policies, legislation and collective agreement provisions appropriately
- High Degree of Professionalism, tact and respect for employees and privacy.
- Self-motivated, well-organized, with excellent customer service skills
- Flexibility and the ability to work well under pressure and as part of a team
- Ability to work independently, with minimal supervision
Working Conditions:
- For this position, based out of Ottawa, NAV CANADA is recruiting top talent across Canada and we are offering the flexibility for new team members to work remotely.
- Occasional travel required
NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.
Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.
The successful candidate must meet the security requirement of the position and be legally able to work in Canada.
We thank all applicants for their interest; only those selected for an interview will be contacted.
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