Director, Developer Platform

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

We’re looking for a Technology leader with a proven track record in leading technology strategic direction and oversight of the companys core technical platforms, ensuring they seamlessly integrate to provide a robust and easy-to-use experience for engineers. This leader will be resourceful and efficient while believing in providing a delightful self-service developer experience. They will lead the execution and evolution of the platform engineering capabilities supporting teams across the company and ensuring discovery, utilize, and share standardized patterns focused on developer experience. They will be strategic in rapidly assessing industry trends with efficiency and impact front of mind.

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Lead developer platform engineering teams utilizing Agile and DevOps practices
• Champion the developer platform strategy and roadmap, alongside platform architects
• Lead with a reuse first mindset, exciting product teams to consume core services
• Focus on the alignment of platform services across enterprise leaders
• Play a critical role in setting the developer engineering and delivery strategy and ensuring its execution for the enterprise
• Unlock enablement through leading the team responsible for defining and building core, reusable services
• Actively engage in implementing architectural designs and engineering processes that enable delivery teams, support rapid innovation, modernize applications and development lifecycles, and facilitate migration to the public cloud
• Partner with development teams to evolve capabilities and facilitate practical automation solutions that can be consumed in a self-service manner
• Contribute to delivering quality-driven enterprise architecture-aligned and engineering practices across products
• Evolve and maintain our core platforms technology stack with focus on ensuring all systems run on supported technologies/platforms
• Manage budgets and personnel; engage with leadership in the scoping and planning process
• Support personnel through coaching, counselling, learning opportunities, and career development
• Manage vendor relationships and staff augmentation strategies
• Attract, retain, and develop talent within a diverse team
• Ensure smooth day-to-day operations of shared data platforms

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree or equivalent work experience required in Computer Science, Systems Engineering, Information Systems Management, or related field
• 10 years of experience in leading Agile, DevOps and security practices to manage technology delivery
• 7 years of progressive leadership experience, including experience leading other technical managers and team members
• Demonstrates the highest level of ethics and integrity
• Excellent communication and presentation skills, with the ability to handle complex topics comfortably with both technical and non-technical audiences, and to interact effectively with all levels, both verbally and written
• Ability to adapt to unexpected events, new facts, and rapidly changing circumstances
• Ability to thrive in a sense-of-urgency environment and leverage best practices
• Strong understanding of developer tool enablement focused on writing, testing, and debugging applications, including underlying technical primitives, from the IDE to production.
• Proficiency in deployment and hosting patterns for various architectures, including but not limited to client-server, microservices, serverless.
• Proven leadership in collaboration and team development capabilities and practices, like source code management and reviews, CI/CD, work item management, and data visualization (a la DORA metrics)
• Strong knowledge and proven execution around security, risk, and compliance with a focus on software supply chain security, artifact management and provenance, and vulnerability scanning & remediation patterns
• Demonstrated understanding of emerging technology trends
• Proven ability to manage internal and external resources, as well as manage relationships with 3rd party providers and partners
• Ability to think strategically, negotiate skillfully, digest complex details, and use sound judgment and initiative in making decisions
• Demonstrated ability to solve, and to lead others in solving, complex analytical problems
• Willingness to take calculated risks
• Ability to build and facilitate relationships at all levels of the organization, both internally and externally
• Self-driven with a natural aptitude for engaging employees in multiple workgroups
• Believes in, promotes and embodies in daily actions the American Airlines five leadership attributes:
  • Caring – We care about all team members
  • Collaboration – We succeed as a team
  • Development – We build future leaders
  • Results – We drive to be the best
  • Future – We continually challenge the status quo

Preferred Qualifications- Education & Prior Job Experience

• Advanced Degree in related field
  

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.