About SkyWestSkyWest Airlines, the largest independently owned regional airline, is currently in search of individuals who take pride in seeing a job done well and are ready to take on new challenges and opportunities. Come join our Mason City, Iowa team as a Cross Utilized Supervisor! This Station
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Airport Agent Supervisor - MCW

SkyWest Airlines • 
Mason City, Iowa, United States
Position Type: Permanent
Job Description:
About SkyWest

SkyWest Airlines, the largest independently owned regional airline, is currently in search of individuals who take pride in seeing a job done well and are ready to take on new challenges and opportunities. Come join our Mason City, Iowa team as a Cross Utilized Supervisor! This Station serves Mason City and the surrounding areas as it provides daily flights connecting it directly to many locations across the country and world. As a Cross Utilized Supervisor you will be supervising a team of airline professionals as you provide an excellent customer experience and maintain an efficient, safe, and on-time airline. 

 

As a SkyWest employee, you will be part of an exciting team spread across the nation that loves working in the travel industry and sharing their enthusiasm with the passengers. From the seasoned traveler to the first time flier, we want to make it a great experience. Aside from being a part of this incredible network of individuals, all SkyWest employees enjoy unparalleled travel benefits for you and your family with one or more of our four mainline partners. Come join our Mason City team!


Primary Job Duties

As a SkyWest Supervisor, you will be given the opportunity to lead by example, set a positive work atmosphere for your department, and promote our guiding principles.

 

  • Work closely with other supervisors to maintain a consistent standard and quality environment for our employees
  • Develop, supervise, and oversee all cross utilized agents
  • Provide direction, guidance, and positive motivation for all station personnel
  • Ensure compliance with all SkyWest operating standards and procedures
  • Constantly promote TEAMWORK to achieve station goals
  • Attend company training classes as needed
  • Conduct briefings and meetings with station personnel
  • Cross Utilized Agent Duties as required 

Job Requirements:


  • Be at least 18 years of age
  • Possess a valid unrestricted state-issued driver’s license
  • High school diploma or completion of a GED
  • Pass a background check and drug screening
  • Legally authorized to work in the United States without sponsorship
  • Possess excellent communication and organizational skills
  • Demonstrate strong people and employee-relation skills
  • Self motivated / goal oriented
  • Ability to work under pressure
  • Thorough understanding of ticketing/gate/ramp procedures
  • Ability to lift 50+ pounds consistently, with or without a reasonable accommodation
  • Required knowledge and understanding of SkyWest Airlines’ policies and procedures
  • Familiar with partner dedicated computer systems
  • Promote a safety culture in the station
  • This is a part-time position
  • Starting at $13.00 an hour, plus supervisor override

Physical and Other Requirements

Please complete the online application. Top applicants will be contacted for an interview. This job posting may have a video interview requirement. Please monitor your email and junk folder for additional instructions.

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