Account Manager

Job Description:

Hours: 37.5hrs per week Monday to Friday

Location: Delhi, India

Closing Date: Sunday, 13th April 2025

In a nutshell

At Virgin Atlantic, we believe that everyone can take on the world, and its our vision to become the most loved travel company. As we embark on the next exciting stage of our journey, were harnessing our spirit of entrepreneurship and innovation to challenge the status quo. If youre ready to take your career to new heights, read on...

In this role as Account Manager you’ll be accountable for trade and corporate relationships, ensuring that all appropriate opportunities are maximized. You will achieve and exceed portfolio revenue targets while supporting the overall country plan and commercial targets by ensuring Virgin Atlantic’s position in the spanet is protected. Your responsibilities will include sourcing and maintaining new and existing corporate business, managing sales activities within a portfolio of corporate and travel management company accounts within India, and collaborating with internal teams to leverage spanet insights.

Day to day

Develop strategy for assigned portfolio of accounts to meet and exceed revenue targets set for Point of Sale India.
Identify cross-selling and upselling opportunities to maximize account potential.
Manage a portfolio of diverse customer accounts, ensuring strong relationships and long-term partnerships.
Serve as the primary point of contact for key accounts, addressing inquiries, concerns, and requirements promptly.
Conduct regular client meetings, presentations, and business reviews to maintain engagement and trust.
Collaborate with internal teams, including Sales Dealing, Marketing, Airport operations, and Customer/Trade support, to ensure seamless service delivery.
Monitor account performance and provide regular updates to senior leadership.
Use data analytics tools to track sales metrics, identify trends, and make informed decisions.
Implement spaneting campaigns with key trade partners, including OTAs, utilizing Business Development Funds (BDF).

About you

Do you have a strong background in sales or account management combined with excellent negotiation and relationship management skills? Can you work independently while influencing stakeholders at all levels? Then this could be the role for you!

Alongside the above, we’re looking for the following:

Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
Proven experience in sales or account management in the travel industry, preferably in airline trade/corporate sales.
Demonstrated success in managing high-value accounts and achieving significant sales growth.
Proficiency with common customer success and customer relationship management software, such as Salesforce.
Strong analytical skills, able to create robust analysis and meaningful insights to drive actions and highlight opportunities.
Excellent interpersonal skills and strong commercial understanding.
Ability to travel to Virgin Atlantic’s offline spanets.
The ability to work in a fast-paced and pressurized environment.
The right to live and work in India

Does the above sound like you? Then wed love to hear from you!

Our recipe for leadership

At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here!

Be yourself

Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitmentfly.virgin.com) feeling confident that we’ve got your individual considerations covered.

Job Ident #: 2684

Company Details

Virgin Atlantic

Fleming Way
Crawley, England United Kingdom, International RH10 9DF International
www.virginatlantic.com/us/en

Virgin Atlantic uses a mixed fleet of Airbus and Boeing wide-body aircraft and operates to destinations in North America, the Caribbean, Africa, the Middle East and Asia from its main hub at London–Heathrow, and its secondary hub at Manchester

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Job Info

Location

Delhi , Delhi, India

Type

Permanent

Company Details

Virgin Atlantic

Fleming Way
Crawley, England United Kingdom, International RH10 9DF International
www.virginatlantic.com/us/en