Join our Worldwide Flight Services family and contribute to timely cargo shipment, luggage, business-to-customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

The classification of Supervisor for Passenger Services includes the following:  supervises, coordinates, and controls airport passenger service functions; monitors the quality and quantity of work performance; ensures compliance with Company rules and regulations and Company safety standards; and trains subordinates.  Areas of responsibility include all Passenger Service functions, Operations, and Weight and Balance, including Line Cargo, Cabin Services, Ground Equipment, Facilities Maintenance, and Fueling. Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality, and employee relations meet or exceed standards.  Ensures they administer practices fairly and equitably, where all employees, customers, vendors, and other third parties are treated with respect.  Read, understand, and clarify the implementation of the site-specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display this identity badge.  Ensures they administer practices fairly and equitably, where all employees, customers, vendors, and other third parties are treated with respect.  The scope of the job may vary with the size of the operation and its primary line of business.

Salary: $21/Hour

• Interpret and apply safety rules, operating procedures, and maintenance instructions to ensure compliance and efficiency.
• Analyze data, compute rates and percentages, and interpret bar graphs for operational decision-making.
• Identify and resolve problems by collecting relevant data, establishing facts, and drawing valid conclusions.
• Navigate complex technical instructions in mathematical or diagram form, adapting to various operational challenges.
• Work effectively in a high-noise environment while maintaining focus and productivity.
• Operate with minimal supervision, demonstrating strong independent judgment and decision-making skills.
• Set priorities, manage multiple tasks, and adapt to changing situations with strong cognitive abilities.
• Maintain composure under pressure and effectively handle stressful situations.
• Ensure punctuality and consistent attendance to meet operational demands.

• Associates degree (A.A.) or equivalent from a two-year college or technical school; six months to one year of related experience and/or training; or equivalent combination of education and experience.
• Ability to work rotating shifts, including weekends, holidays, and days off. 
• Ability to read, write, speak, and understand the English language.

• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of an organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Ability to lift 70 pounds.  No exceptions.

• Want your pay in advance?  Access your pay when you need it through the DailyPay app!
• Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care?   Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life?  Wellness Programs are offered to all employees!
• Want to invest in your future?  401 (k) program offered with company match!
• Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.