Responsibilities:

• Maintain ownership of maintenance work orders from initiation through completion.
• Review maintenance events, vendor documentation, and work orders for accuracy and completeness.
• Coordinate claims, approvals, and reimbursement activities through maintenance programs, including JSSI, ProParts, ProTech, SmartParts, Rolls-Royce, GE, and other OEM-supported programs.
• Verify maintenance program coverage and identify any discrepancies in labor, parts, or vendor charges.
• Collaborate with maintenance personnel, vendors, OEMs, and program administrators to resolve issues and secure approvals.
• Monitor maintenance events and proactively address abnormalities, documentation gaps, or coverage concerns.
• Manage maintenance program databases and ensure records remain accurate and current.
• Support warranty administration and maintenance program compliance activities.
• Generate reports and maintain accurate records within maintenance tracking and work order systems.
• Assist maintenance leadership by providing administrative and operational support throughout maintenance events.

Requirements:

• Experience in aviation maintenance administration, maintenance programs, warranty administration, MRO operations, aircraft maintenance support, or related aviation functions.
• Working knowledge of aircraft maintenance terminology, maintenance work orders, and maintenance documentation.
• Experience with maintenance programs such as JSSI, ProParts, ProTech, SmartParts, CorporateCare, Rolls-Royce, GE, MSP, ESP, or similar programs is highly preferred.
• Ability to review work orders and identify discrepancies involving labor, parts, vendor charges, or program coverage.
• Familiarity with FAA Part 145 and Part 43 regulations is preferred.
• Strong organizational, analytical, and problem-solving skills.
• Proficiency with Microsoft Excel and Microsoft Office applications.
• Experience with aviation maintenance software systems is a plus.
• Ability to thrive in a fast-paced environment while maintaining a high level of accuracy and attention to detail.

Benefits & Perks:

• Competitive compensation package
• 80 company-paid Medical, Dental, and Vision coverage
• 401(k) with 3 company match
• Company-paid life, short-term disability, and long-term disability coverage
• Paid time off and paid sick leave
• Wellness programs and employee discounts
• Travel-related perks within the aviation industry
• Opportunity to work alongside a highly respected private aviation team supporting a premier fleet of business aircraft.