Technical Support Engineer

Job Description:

Job Description
Detail-oriented and proactive Technical Support Engineer to support engineering teams.
Play a crucial role in ensuring the integrity of our software and systems through diligent troubleshooting, auditing, and coordination.
Excellent communication skills and the ability to manage multiple tasks related to software maintenance, documentation, and scheduling.

Key Responsibilities

Engineering Support: Provide direct assistance to engineering teams and customers to facilitate project success.
Software and System Integrity:
- Review and troubleshoot software, verifying compliance with technical documents (TRDs, T.O.s, etc.).
- Audit software revisions and dates on test stations to ensure they match the software library.
- Verify that system qualification testing (SCT and OAFI) is completed on schedule and that all documentation for test stations is current.
- Conduct audits of hardware and software assets to ensure accuracy and compliance.
Coordination and Scheduling:
- Schedule software reviews and Independent Verification and Validation (IV&V) testing with customers.
- Verify the availability of all required personnel and ensure all roles are filled for scheduled event(s).
Documentation and Reporting:
- Log and meticulously track technical issues using the Task Management Tool (TMT).
- Create and maintain charts, forms, and accurate records for all related activities.

Job Requirements:

Required Education, Experience, & Skills

Technical Knowledge: Ability to read and understand basic software instructions and technical documentation.
Troubleshooting: Strong analytical skills to effectively review and troubleshoot.
Communication: Excellent verbal and written communication skills for clear interaction with customers and internal teams.
Organizational Skills: Ability to coordinate schedules, manage appointments, and ensure all logistical requirements are met for testing and reviews.
Attention to Detail: Proficient in documentation, reporting, and maintaining precise and accurate records.

Preferred Education, Experience, & Skills

Experience with the F15 program
Experience with ATLAS
Top Secret Clearance

Pay Information
Full-Time Salary Range: $92180 - $156707

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

Job Ident #: 123615BR

Company Details

BAE Systems

1601 Research Blvd
Rockville, Maryland 20850 USA
www.baesystems.jobs

BAE Systems is a premier global defense and security company with approximately 100,000 employees delivering a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions...

Benefits:
Competitive

Supported Manufacturers:
Various

Supported Models:

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Job Info

Location

Robins AFB, Georgia, United States

Type

Permanent

Company Details

BAE Systems

1601 Research Blvd
Rockville, Maryland 20850 USA
www.baesystems.jobs