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At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

Raytheon Digital Technology is seeking a dedicated professional to join our Support Services team within the Digital Operations directorate. This team supports an array of Engineering Tools (Electrical, Mechanical, Systems, and Software) in both Unclassified and Classified Environments. This role is pivotal in delivering service excellence and ensuring optimal tool usage and support.

Location: Onsite in Goleta, CA

What You Will Do

Consultation and Engagement:

• Collaborate with engineers to implement and adopt engineering software solutions and emerging technologies.

• Assist programs in utilizing engineering tools effectively.

Tool Management:

• Oversee installations and upgrades of engineering tools.

• Deploy engineering applications, including software installations, configurations, integrations, and user acceptance.

User Support:

• Provide general support for engineering tools.

• Troubleshoot and resolve tool-related problems.

• Tailor tools to meet specific program needs.

Customer Interaction:

• Set and manage customer expectations to ensure priorities are met.

• Function as part of the virtual Support Service & Maintenance support team.

• Support multiple customers while adhering to specific schedule and cost constraints.

• Typically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience, or An Advanced Degree in a related field

• Experience troubleshooting engineering tool problems in Windows, Unix, and/or Linux environments.

• Active and transferable U.S. government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

• Experience supporting engineering tools (e.g., DevOPS Tools, Matlab, DOORs, Cameo, Creo, Vivado, Ansys, LabView).

• Implementation experience with AGILE software principles and/or SAFE.

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

• Relocation assistance is available for qualified candidates

Learn More & Apply Now!

Please consider the following role type definition as you apply for this role.

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Location Information:

Goleta, CA

The salary range for this role is 72,000 USD - 144,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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