Senior Manager - Resource Planning (Industrial Engineering)

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals.

• Responsible for developing and supporting the implementation of industry-leading technical operations resource planning standard methodology strategies and processes for the Hubs
• Works closely with stations to optimize staffing resources across the Hubs, while adhering to labor contract constraints and while enabling Hubs to meet or exceed service and cost targets
• Optimizes staffing resources across Hubs for each flight schedule to support the achievement of Division
• Works with stations to resolve final staffing targets for each flight schedule based on schedule structure, process standards, labor contract constraints, volumes, and risk factors
• Proactively finds opportunities to improve operational and cost performance
• Analyzes labor contract and potential service standard change and flight schedule change scenarios
• Lead team of analysts responsible for:
• Modeling and planning monthly and annual Line Maintenance Technicians (headcount and hours) based on future flight schedules, maintenance demand and departure volumes, workload drivers and contractual obligations
• Planning and implementing shift and vacation bids for Hubs

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.

• Bachelors degree in Business, Operations Research or Industrial Engineering or two years experience in airport resource planning
• 1+ years managing a team
• 5+ years of progressively responsible professional experience
• 7+ years of related experience
• Excellent verbal and written communication skills
• Highly proficient in Excel, Word, and PowerPoint
• Ability to travel 5-7 days per month
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

• Masters degree
• MBA
• Green Belt or Lean Six Sigma Equivalent
• Two years experience in resource planning
• General understanding of current employee resource planning policies and contractual requirements
• Coding experience and/or working experience in GroundStar (INFORM)

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.