BAE Systems is seeking an experienced Senior Lead Infrastructure Engineer to work collaboratively to support a hybrid cloud environment, providing technical leadership to manage Tier-2 support for multi-cloud (AWS, Azure GCC-High, Google and Oracle) and on-prem environments while ensuring a secure and reliable operational environment. This position will work closely with subject matter experts and development (DevSecOps) teams to deliver high quality solutions.
In terms of Tier-2 Support, this leadership role entails the following:

• Ability to maintain operational readiness for all accredited systems and assist the adoption of advanced engineering for production systems across multi-cloud cloud platforms and on-premises infrastructure.

• Oversee helpdesk functions to provide timely assistance to end-users

• Provide full life cycle management for engineering support to all endpoints, including desktop/ laptop, patching, etc.

• Experience with anticipatory monitoring, troubleshooting, and resolution of complex incidents escalated from Tier-0/1 support.

• Oversee security monitoring, vulnerability assessment and management, and risk mitigation.

• Ability to oversee ICD-503 compliance requirements, security and resilient operations for critical IT infrastructure and services.

• Manage traditional network engineering tasks such as VLAN management, configuration backups, and real-time device monitoring.

• Conduct regular performance assessments of lT systems and proactively identify opportunities for improvement or remediation

• Perform other traditional IT maintenance, including:

  • Network device monitoring, performance optimization, and configuration management.

  • Endpoint lifecycle tasks such as provisioning, imaging, patching, and hardware replacement

  • Routine infrastructure management, including power, cooling, and hardware lifecycle

• This leadership role requires technical acumen, strong communication skills and a collaborative mindset: activities will include achieving daily O&M objectives to achieve highly reliable operational results; coaching and reviewing the work of lower-level technical staff; and collaborating with subject matter experts and government personnel on a technical level, requiring deep technical knowledge.

• 10 or more years of direct IT management experience
• BA, MS or MBA in a related field (Computer Science, Engineering, IT Management, Businesses Management, Economics, or Finance.
• Additionally, direct managerial experience of Tier 2 (Tier 3 would be a plus).
• Experience in system administration, network engineering, cloud engineering, and cybersecurity with an emphasis on security compliance.

• Any of the following certifications: Security+, CySA+, CASP+, CISSP, CCSP, CCNP, Network+
• Experience administering physical and digital infrastructure in a hybrid cloud environment.
• Intermediate certifications from Cloud Service Providers AWS and Azure.
• Experience provisioning and managing resources within IaaS/Cloud infrastructures (e.g., Azure, AWS, Google Cloud Platform, etc.).
• Experience working with VMWare and maintaining the underlying physical host environment
• Experience migrating applications into a cloud hosted environment
• Experience with security tools and practices related to DevSecOps (e.g., SAST, DAST, IAST)
• Experience and general knowledge of compliance standards (e.g., OWASP, NIST) and ICD-503 standards
• Experience with automated provisioning and configuration tools like Bicep, Terraform, CloudFormation, Chef, Puppet, Ansible or similar technologies.
• Understanding of container security and orchestration tools (e.g., Kubernetes).