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ICT Engineer

• New opportunity supporting Australias defence capability.
• Global leader and successful technology innovator in the defence industry.
• Join a great team and amazing culture with on-site Parking at Lane Cove West

Who we are

At Collins Aerospace, we are dedicated to working on the toughest challenges in global aerospace and defence. We are working side-by-side with our customers and partners to dream, design and deliver solutions that redefine the future of our industry. Every day we imagine ways to make the skies and the spaces we touch smarter, safer and more amazing than ever.

Your role

Reporting to the Software Engineering Manager, and working with Program Manager, Technical Project Manager, ICT Security Engineers, Systems Engineers and Operations Engineers; you will support the provisioning and upkeep of Information and Communications Technology (ICT) systems and solutions for the Australian Defense Force (ADF); and will also provide ICT support including troubleshooting customer (ADF) issues pertaining to the Software Support System, mobile devices and equipment.

Key responsibilities

• Manages and configures network parameters and firewall settings for standalone devices such as laptops and mobile devices.
• Provisioning of mobile devices used for tactical operations.
• Configuration, installation and hardening of Standard Operating Environments (SOE).
• Ability to provide ICT services on-site and remotely, including occasional travel to customer sites.
• Technical troubleshooting including Help Desk Support services – e.g. application/hardware faults, network communication.
• Software support services – installation of software and firmware patches.
• Creates/Updates relevant ICT standard operating procedures where applicable.
• Facilitate training of software support systems for both internal and external customers.
• Reporting and investigating security breaches, concerns, and events as well as, engaging with approved authorities in the event of reportable incidents.
• Model company values, leadership behaviors and ensure compliance with policies, procedures, the Code of Conduct and Ethics and governance requirements.

Skills and qualification

• Knowledge of Windows/Linux/Android operating systems, Virtual Machines, network servers, security hardening/management, firewalls, batch files/scripts for process automation.
• Demonstrated experience in ICT administration.
• Prior experience in Mobile Device Management (MDM) tools.
• Experience in development and maintenance of Standard Operating Procedures.
• Strong communication and stakeholder management skills
• Proven problem-solving skills and experience.
• High level of interpersonal and customer service skills with the ability to work independently and collaboratively in a team environment.
• Ability to provide guidance on systems, applications, networks, hardware, to your team, internal stakeholders and customers.
• Degree in engineering, IT, computer science, or other related areas, or Diploma in applicable technical domain

Desirable to have

• Prior experience in DevSecOps will be advantageous.
• Familiarity with ICT Security and relevant Information Security Management (ISM) controls desirable.

What we offer

• Education and training resources and support
• Genuine parental leave
• Additional leave per year
• Opportunities to network and connect globally within the RTX network
• Employee Assistance Program and other wellbeing programs
• Free on-site EV charging
• Novated lease
• Fantastic team and amazing culture with career growth opportunities
• Flexible work options and leave options

To apply: Apply online at our website https://careers.rtx.com/global/en/collins-aerospace, please include your Cover Letter and CV. Or apply directly follow the link on this page.

Successful candidates must be eligible to obtain and maintain an Australian Defence Security Clearance  (NV1 standing); eligibility can be found at http://www.defence.gov.au/agsva   This position requires Australian Citizenship and eligibility to be certified compliant with US ITAR technology access requirements.

We are Collins Aerospace, and we hope you join us for an exciting career in AEROSPACE and DEFENCE.

Collins Aerospace is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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