Position is within ATO, Technical Operations Services (AJW), Operations Support (AJW-1), Maintenance & Logistics Systems Group (AJW-1600). Position may be assigned to an organizational section/unit within AJW-1600.
Duties
Provides national level guidance and technical direction on complex, multi-year projects relating to in-service improvements; analysis, design, and implementation of system-wide hardware and/or software/firmware modifications; service life extension; failure analysis/ support in response to NAS related problems beyond the assigned repair capability of the field; NAS configuration management; quality assurance; development and issuance of associated national technical directives and maintenance guidance; development and evaluation of the operational readiness and/or supportability of new NAS systems for deployment; and technical support to new system acquisition efforts.
Applies experience and comprehensive knowledge of engineering principles, theories, and concepts applicable to his/her discipline, as well as an understanding of new technologies and methodologies, to solve complex problems and to develop improved technical processes for the organization. Considers the objectives of the major subdivision and LOB/SO when developing, integrating and implementing solutions to diverse, complex problems.
Represents the organization, and as directed, the Team/Group/Directorate/Service in intra- and inter-service and agency meetings relating to the technical aspects of in-service improvement, new system development, technical documentation, and resolution of complex problems associated with the NAS. Purchases and/or develops detailed, complex purchase documentation as required.
Develops project plans and schedules, identifies resource requirements, defines milestones and deliverables, monitors activities, and provides progress reports. Determines technical requirements for functional improvements or major systems enhancements and develops and provides training for system users and other technical support staff on system functionality and support requirements. Provides expertise to develop plans to address current system needs and meet long range agency requirements; and investigates new and emerging technologies and their applicability to system requirements.
Additional duties may include: (a) Providing technical expertise, advice, and counsel to project personnel; giving instruction and procedures; answering questions, following up, and spot-checking completed work. (b) Considering work flow and job specialization, making recommendations to supervisor for work assignments. (c) Reviewing work of assigned personnel on exceptionally complex projects for technical accuracy and adequacy. (d) Maintaining an awareness of the status and progress of all projects within the assigned technical area and recommending adjustments to supervisor in accordance with established priorities. (e) In conjunction with supervisor, establishes project files and assures that they are proper and current.
Fosters effective working relationships in the accomplishment of work activities. Develops plans, techniques, and policies to address current or anticipated problems and issues. Works with senior management to solve problems. Contacts are both within and outside the federal government, in addition to contacts with fellow employees, varying managerial levels within the chain of command, and varying levels within program area. The purpose of the contacts is to influence others to use or accept particular technical methods or procedures, and to find organizationally sound solutions to major system problems or deficiencies.
Reviews and assesses overall progress in the development effort and resolves technical difficulties that can be overcome by changes in characteristics, approach, criteria, and/or requirements and adjusts project work accordingly.
Applies knowledge of professional engineering at an advanced level to the solution of complex/critical/national in scope, hardware/ software/firmware problems such as modification and modernization to improve the reliability, maintainability, and safety of assigned NAS systems/equipment and facilities.