To ensure all VAA’s technical and operational cabin maintenance requirements are carried out in-line with regulatory requirements, considering health and safety requirements, Quality requirements and contractual agreements.
Controlling, Managing, Supporting and Co-ordinating all maintenance activities related to the cabin worldwide.
Providing planning guidance and support to the Tech Ops planning teams in prioritising cabin work against pre-set criteria.
Develop the work requirements for the cabin providing the engineering and planning interface to the IOCC, Production, third parties and other engineering departments to meet VAA’s operational requirements in an effective and efficient manner.
Provide effective defect reviews, analysis, monitoring of all cabin related defects and standards issues, developing and implementing corrective action plans to ensure the department meets the performance requirements of the cabin.
Deliver on operational Part M and Part 21 requirements to ensure asset availability, reliability, maintainability, safety and customer satisfaction are met at the required level and at optimum cost.
Analyse cabin auditing output as well as crew reporting output to identify issues, trends and reliability issues, driving solutions to achieve the required cabin performance.
To manage the IFE maintenance team to deliver IFE reliability that delivers on the business Customer Experience requirements.