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Operations Service Agent ( full and part time positions) CPH
Application deadline: 10.06.2024
Location: Denmark
Type of contract: Permanent
"Our people are the heart of Norwegian.
We embrace a culture of diversity ,equality and inclusion.
Embracing this culture is critical to our business success and makes us stronger together.
Our people have different strengths, experiences, and backgrounds,
but all share a passion for our vision; to become the most loved and trusted airline in Europe”.
Are you our new Operations Service Agent?
Come join our Team!
Norwegian is setting up Red Handling in Denmark, which will be our in-house ground handling services (passenger services & operations).
We are looking for a dynamic and highly professional Operations Service Agent that will help ensure that the highest levels of safety, compliance and operational performance is achieved for the entire Norwegian passenger and operations activities at Copenhagen Airport.
This is full time or part time positions.
Place of work is Copenhagen Airport (CPH) and your daily tasks will be:
- Support the daily ground operations at CPH Airport.
- Support communication with third party suppliers and internal departments to ensure the operation achieves its OTP targets.
- Ensure TOBT’s are kept up to date and updating airport and internal systems to ensure all information is updated in real-time.
- Ensure quality of flight files and figures sent.
We can offer:
- Competitive salary
- Passionately colleagues in a work environment with a caring heart
- Possibility to travel in Europe with employee priced tickets
- A possibility to be courageously inventive and set your own footprint in an international organization
You are our ideal candidate if you have:
- Good understanding of airline/airport operations.
- Experience in an operations role within aviation/travel industry.
- Strong communication skills, both verbal and written, with individuals and groups, ensuring effective flow of information in terms of awareness and understanding.
- Ability to work effectively with peers during unsociable hours.
This job will be for you if have:
- A positive attitude and focus on strengths in teamwork
- Ability to work in multi-cultural teams
- High Integrity
- Able to cope with unpredictable workloads and operate under pressure
- Good communication skills
In this role you will be responsible for:
- Ensuring all internal departments and external third-party suppliers are kept informed on the status of the daily operation.
- Maintaining communications with flight crew, through VHF or ACARS to ensure they have all required information for arriving / departing CPH.
- Ensuring proper loading instructions and final figures are created and sent.
- Contributing to continuous improvement, e.g. sharing improvement ideas and help implementing solutions.
- Supporting colleagues by sharing best practices and helping them when needed.
- This job description is not limiting in comparison to other duties, as the Company may consider other duties appropriate to post the position on a permanent or temporary basis.
- Based at CPH Airport but some travel may be required to support operations around the network.
Do you have any questions?
If so, please contact:
Tony Tully
VP Red Handling
Email: Tony.Tullynorwegian.com
Luca Maeck
Station Manager Red Handling CPH
Email: Luca.Maecknorwegian.com
So, what are you waiting for?
If you love the thought of working with us, we urge you to click the Apply Now button to complete our online application.
You will need to upload a recent copy of your resume with a cover letter and tell us why you want to join us.
Please note: We can only accept applications that have been submitted through our recruitment system.
We hope to welcome you on board!
Travel required: Some travelling must be expected
Application deadline: 10.06.2024
