Senior Business Analyst (Must have Airline industry experience)

About This Role

CAE Flight Operations Solutions is an industry-leading digital platform trusted by the worldu2019s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAEs flight operations software backed by a global team and unparalleled expertise.

We offer a comprehensive portfolio of products and a digital ecosystem to address three main markets u2013 Commercial Aviation, Business Aviation and Crew Engagement.

Spanning crew, flight, movement, airport, on-board catering, and cost management, CAEs customizable end-to-end solution improves decision-making by harnessing the power of integrated data and advanced technologies to improve operational performance, profitability, employee satisfaction and passenger experience.

CAE Flight Operations equips aviation professionals with the data needed to make informed decisions and take control of critical tasks.

In this role, our Senior Business Analyst are members of a techno-functional team specialized in implementing and delivering Movement Manager and other airline operations management solutions / modules as part of the Operations Control suite for various airlines across the world. Are you ready to:

The role we are offering you:

u2022 Will be involved in end to solution implementation life cycle as a Subject Matter Expert (SME) starting from Business Assessment through PROD go-live implementation and transition to customer care / operations.

u2022 Will develop a thorough understanding of the applicationu2019s user interface from a functional business process standpoint, in order to implement Movement Manager (operations management system) and also help in solution adoption and integration into customeru2019s business processes.

u2022 Will attend onsite customer meetings as a Subject Matter Expert (BSME) and participate in Business Assessment meetings & other project related workshops / meeting and understand customers business processes.

u2022 Works collaboratively in a team environment with project managers, account managers, implementation and development resources to meet customer expectations regarding solution implementation, issue resolution during solution adoption phase, and also resolution of maintenance issues / service requests post production cutover.

u2022 Will lead the data gathering & loading process prior to solution implementation phase.

u2022 Will perform data validation checks in the context of Movement Manager solution at all stages of solution implementation and delivery.

u2022 Will identify the best practices adopted by customers during the interactions and communicate the same to Solution Management teams to enhance Movement Manager solutions.

u2022 Evaluate business processes, anticipate requirements & help identify areas for improvement, and help develop and implement appropriate solutions

Our ideal candidate has:

u2022 4+ years experience working in Airline Operations Management and / or IOCC (Integrated Operations Control Center) preferably as an operations controller or similar experience Hands-on experience on operations control product / system
u2022 Bachelors degree or equivalent technical experience strongly desired.
u2022 Proven Analytical skills.
u2022 Basic knowledge of SQL / Unix commands (Preferred)
u2022 Must be organized and be able to multi-task and work in all areas as needed
u2022 Proficient English written and oral communication skills. Command of a second language is an advantage
u2022 Identify problems and be able to determine when appropriate escalation is required
u2022 Must be willing to travel 10-50 of the time

Preferred Technical Skills
u2022 DBMS: Oracle / SQL
u2022 Operating Systems: UNIX, Linux and Windows
u2022 Microsoft Tools: Microsoft Word, Excel, Project & PowerPoint

CAE offers:

• an environment where your initiatives will be recognized and valued

• the opportunity to travel internationally u200B

• the opportunity to work on a variety of projects on a multidisciplinary team

• the opportunity to represent the organization at external conventions and conferences

• the possibility to work from home occasionally

• flexible schedules

• attractive employee benefits

Come share your passion with us!

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defense and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, weu2019re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firstsu2014the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, weu2019ll make sure our customers are ready for the moments that matter.

Read our FY22 Annual Activity and Corporate Social Responsibility Report

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LinkedIn:www.linkedin.com/company/cae
Hashtags: CAE; CAEpilot

CAE Contacts:

General Media:

Samantha Golinski, Vice President, Public Affairs & Global Communications

+1-514-340-7939, ext 7939, samantha.golinskicae.com

Investor Relations:

Andrew Arnovitz, Senior Vice President, Investor Relations and Enterprise Risk Management, +1-514-734-5760, andrew.arnovitzcae.com

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Position Type

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

CAE is an equal-opportunity employer committed to diversity, equity, and inclusion. As "One CAE," we take affirmative action to ensure equal opportunity for all applicants regardless of race, nationality, colour, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, Veteran status, age, or other legally protected characteristics.

If you dont see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. If reasonable accommodation is needed to participate in the job application or interview process, please get in touch with us at rh-hrcae.com.