Representative, Workbrain Leaves

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and youll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, youll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• This job is a member of the Workbrain Leaves team within the Technical Operations Division
• Responsible for completing the daily operations of Workbrain Leaves, who is responsible for managing all Tech Ops TWU/IAM union members Leave of Absences, in accordance with contractual agreements and state laws and acting as a liaison with Absence and Return Center (ARC), Workmans Compensations, and Lost Time Administrators
• Collaborating with a cohesive group in a busy office setting, ensuring the success of the Workbrain Leaves team
  

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Process FMLA case files received from ARC and LTAs
• Complete internal and state leave audits
  
• Load various Leave of Absence balances
• Create, track, and maintain records of team member on Leave of Absence
• Process prior pay period adjustments
• Correspond with LTAs, ARC and Labor Relations on a daily basis to ensure we are adhering with state law and contractual agreements
• Perform other duties as required
• Works shifts primarily Monday through Friday, and weekends and holidays as required.

Minimum Qualifications- Education & Prior Job Experience

• High School diploma or GED equivalent
• Minimum 1 year experience in an office setting
• Working knowledge of Microsoft Office to include Word, Excel, Outlook, PowerPoint, etc.

Preferred Qualifications- Education & Prior Job Experience

• Associate degree or equivalent work experience
• Familiarity with represented team member contractual agreements
• Familiarity with the State and Local Leave of Absence Laws
• Experience handling personnel and administrative functions
• Perform in a fast-paced environment and handle multiple tasks simultaneously
• Ability to self-motivated with strong organizational skills
• Ability to prioritize work, be detail oriented and meet deadlines
  

Skills, Licenses & Certifications

• Effective verbal and written communication skills with ability to interact with team members at all levels within the company.
• Ability to function well in a team environment.
• Ability to maintain confidentiality with team member files and personal information.
• Ability to prioritize and organize work functions effectively.
• Ability to exercise good judgment and work under time constraints with professionalism, efficiency, patience, and tact
• Must be a self-starter with the ability to work with minimal supervision.

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, youll have access to your health, dental, prescription and vision benefits to help you stay well. And thats just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself - thats why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifes journey? Feel free to be yourself at American.