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Junior Personalization Analyst
Application deadline: 30.06.2024
Location: Spain
Type of contract: Permanent
Our people are the heart of Norwegian.
We are made up of colleagues from different cultures and backgrounds who are united behind our vision: to become the most loved and trusted airline in Europe.
Norwegian embraces a culture of equality, fairness, sustainability, respect, and inclusion in everything that we do.
We have implemented an Equality Plan to safeguard a selection process without discrimination on the basis of gender, age, culture, nationality,
ethnicity, physical abilities, political and religious beliefs, sexual orientation and other attributes.
Embracing this culture is critical to our business success and makes us stronger together.
Are you our new Junior Personalization Analyst in Barcelona?
Come join our team!
Norwegian is looking for a Junior personalization specialist to join our CRM team.
The team is a part of the marketing department and is responsible for CRM communication with Norwegian customers.
As a Junior Personalization Specialist, you will collaborate in creating personalized customer strategies for all targeted communication channels, including web, emails, and apps.
You will co-create strategies and tactics designed to enhance customer engagement and value through multi-channel, targeted, and personalized communication.
Your role will also involve analyzing customer data and assessing the results of personalized actions.
Additionally, you will assist in conducting business projects focused on customer personalization.
The position involves close dialogue with internal stakeholders and collaboration with marketing and sales teams.
We can offer:
- Market-aligned compensation
- Possibility to travel in Europe with employee priced tickets
- Set your own footprint in a friendly working environment
- Passionately colleagues and an energetic and innovative work environment
- Nice offices in Cornella
You are our ideal candidate if you have:
- Minimum 2 years of experience from a similar role.
- Bachelor degree in marketing/economics/psychology/mathematics or similar
- High analytical and communication skills.
- Ability to draw conclusions and present them in an understandable way
- Excellent command of English (written and spoken).
- Commercially, analytical oriented and pro-active in the use of data for improving results.
- Very good team player
In this role you will be responsible for:
- Customer personalization
- CRM campaigns result
- Reporting tasks
- Cooperation in creating personalized customer strategies for all targeted communication channels (web, emails, app etc.)
- Co-creating strategies and tactics aimed at increasing customer engagement and value through multi-channel, targeted & personalized communication.
- Analysis of customer data and personalised actions results.
- Help in conducting business projects in the area of customer personalization.
Do you have any questions?
If so, please contact:
Mateusz Koziol
CRM Director
Email: mateusz.koziolnorwegian.com
So, what are you waiting for?
If you love the thought of working with us, we encourage you to click the Apply Now button to complete our online application.
You will need to upload a recent copy of your resume with a cover letter and tell us why you want to join us.
Please note: We can only accept applications that have been submitted through our recruitment system.
“We care for each other, our customers and our environment as we navigate the skies the Norwegian way”
We hope to welcome you on board!
Travel required: Some travelling must be expected
Application deadline: 30.06.2024
