Job Summary
The Data Management Analyst is responsible for ensuring the quality, integrity, and availability of data within all Cirrus platforms. This role involves developing and revising data services, managing data governance processes, performing data quality checks, and collaborating with various stakeholders to support the companys data-driven business decisions.
Duties and Responsibilities/Essential Functions
- Data Quality Management:
- Monitor and maintain data quality within tools such as Salesforce and Profisee MDM.
- Perform regular data audits and cleansing activities to ensure data accuracy and completeness.
- Identify and resolve data duplications, discrepancies, and inconsistencies.
- Data Governance:
- Enforce data governance policies and procedures in partnership with the Master Data Management team.
- Ensure compliance with data governance standards and best practices.
- Collaborate with business units to establish data ownership and stewardship responsibilities.
- Data Integration and Migration:
- Support data integration efforts between Salesforce and various other systems.
- Assist in data migration projects, ensuring data accuracy and consistency during transitions.
- Reporting and Analytics:
- Generate and distribute data quality reports to stakeholders.
- Provide insights and recommendations based on data analysis.
- Assist in the creation of dashboards and reports within Salesforce and PowerBI.
- Stakeholder Collaboration:
- Work closely with sales and marketing, data analysts, and IT team to understand data requirements and address data-related issues.
- Train and support users on data management best practices and data governance policies.
- Documentation and Training:
- Create standard operating procedures for processes and report-outs.
- Maintain documentation of data governance processes, data definitions, and data quality standards.
- Develop and deliver training materials for end-users and data analysts.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- Bachelors degree in Data Analytics, Information Management, Business Administration, Computer Science, or a related field.
- 2+ years of experience in data management, data governance, or a similar role.
- Experience with Salesforce data management and administration or a similar CRM
- Salesforce Administrator or Data Management Certification is preferred.
- Experience with data integration tools and data querying is preferred.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
- Tech Savvy: Anticipates and adopts innovations in business-building digital and technology applications.
- Communicates Effectively: Develop and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Optimizes Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
Ensures Exceptional Customer Service:
- Energizes the Cirrus Service Essentials
- Strives to improve service performance.
- Anticipates guests needs and responds promptly.
- Displays guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.
Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.
