Community Engagement Officer

Federal Aviation Administration •

Des Plaines, Illinois, United States

Position Type: Contractor

Job Description:

This position serves as a Community Engagement Officer in the Federal Aviation Administration (FAA) Great Lakes Region, Office of Policy, International Affairs & Environment (APL), Office of National Engagement and Regional Administration (ARA). May develop new and innovative approaches, methodologies, and/or techniques; and direct challenging projects/programs/activities.

Duties

The position is expected to fully plan, implement, manage and coordinate all community outreach activities related to aviation issues in their assigned areas. This position is a subject matter expert and responsible for planning, organizing, and controlling the activities necessary to deliver an effective community outreach program for the Regional Administrator’s Office.

Applies experience and expert knowledge that are applicable to his or her discipline to conduct functional activities for projects/programs that often require the development of new and innovative approaches. Identifies and resolves challenging problems or issues that often cross organizational boundaries and impact on the accomplishment of strategic objectives. The position’s focus will be on FAA actions that have the potential to lead to noise concerns in their assigned areas, especially new procedures or airport development projects. This position maintains consistent engagement and communication/messaging with their assigned communities on aircraft noise concerns in accordance with Regional and National policies.

The position requires close cooperation and collaboration with the respective ATO Service Center(s), and Regional and HQ LOB’s and Staff Offices. Duties include, but are not limited to: Manages community outreach activities in the Regional Administrator’s Office including aviation roundtables and public meetings, including coordinating between agencies and required logistics. Develops annual regional strategy for community outreach and information distribution designed to inform stakeholders, Congressional staff, and communities on projects that have the potential to raise aircraft noise and other changes of interest. Serves as the POC to Airport Community Roundtables, collaborating with airports and community leaders on FAA presentations. Collaborates on a regular basis with airport sponsors in the region(s) on aircraft related noise complaints/issues to ensure consistency in responses between FAA and the airports and to minimize or eliminate duplicative efforts.

The incumbent applies knowledge of FAAs policies and objectives to identify, define, and organize resources for large projects/programs/work activities. Acquires and allocates resources to accomplish activities within established schedules and budgetary requirements. Participates in FAA planning and development meetings to advise on potential community noise issues resulting from the project based on community noise complaints documented in the FAA database. Analyzes noise complaint reports and provided by AEE to identify trends and community noise concern hot spots and coordinates with AJV in ATO Service Areas to analyze potential changes in airspace that may be causing hot spots. Advises RAs of trends in FAA aircraft noise complaints that may indicate a change in air traffic or airport procedures that has the potential to become controversial and invite Congressional interest.

Broad policies and objectives provide general guidance for addressing issues but often require the development of new approaches. May create new solutions and policy interpretations as situations require. Provides expert guidance and instruction both internally and externally to address diverse, complex issues which often cross multiple projects, programs, and/or functional areas. Develops and recommends approaches to address current and anticipated problems and issues. Works with senior management to identify and resolve problems. Participates in regularly scheduled telecoms/meetings with the CEO Lead, AEE, and AJV to ensure the agency is consistently applying policy and programs regarding aircraft noise.

Job Requirements:
Requirements Conditions of Employment

US Citizenship is required.
Selective Service Registration is required for males born after 12/31/1959.
Must submit an SF50 (See Required Documents).
Designated or Random Drug Testing required.

Qualifications

To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-I, FG/GS-13 in the Federal Service. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience includes: Experience organizing and leading aspects of community outreach activities. Experience with managing a workload in a fast-paced, high profile, and politically sensitive environment.

Qualifications must be met by the closing date of this vacancy announcement.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed under the Evaluation Criteria section. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

This position is also open to U.S. Citizens, Persons with Disabilities, and Veterans eligible for 30% or More Disabled under vacancy AGL-ARA-24-0004-90676.

In addition to the minimum qualifications, the following has been determined to be a selective factor for this position. This means possession of this criterion is part of the minimum qualifications and is essential to perform the duties and responsibilities of this position. Applicants who do not possess this criterion are ineligible for further consideration.

This is a screen-out element which will be used to determine minimum eligibility for this job. The Screen-Out Element for this position is: Previous government relations, public affairs, public policy and/or community engagement experience on transportation-related topics.

IMPORTANT: Ensure that your work experience supports your Knowledge, Skills and Abilities (KSA), and Other Factors answers. Your answers and associated work experience will be evaluated further to validate whether the answers that you selected are appropriate.

Education

Education cannot be substituted for experience at the FV-J level.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your on-line application. These documents must be uploaded or faxed to 847-294-7858 on or before the closing date of this announcement. All submitted documents should reference the announcement number.

Applicants claiming eligibility for the Expanded Veterans Hiring Opportunity (EVHO), MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.

If you are a current or former Federal employee (including a current FAA employee), you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are a current Federal employee and need a current copy of your SF-50, please contact your personnel office. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/. If you are a former Federal employee, you can obtain a copy of your SF-50 by writing the National Personnel Records Center Annex, 1411 Boulder Boulevard, Valmeyer, IL 62295. Additional information is available from this link: https://www.archives.gov/st-louis/opf.

Expanded Veterans Hiring Opportunity (EVHO) are preference eligibles and veterans who are honorably discharged from the Armed Forces after completing at least three (3) years of continuous active service. Applicants claiming eligibility for EVHO, MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Salary Range: $121,234 - $187,948

Job Ident #: 794234500

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Community Engagement Officer

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