Purpose of PositionTo be a trusted consultative partner to NetJets Owners. The Account Executive leverage their knowledge of the NetJets program along with a detailed understanding of their Owners needs to retain business, sell new aircraft and increase flight hours flown.Tasks and ResponsibilitiesR
JSfirm

Account Executive - Switzerland

NetJets • 
Geneva, Geneve, Switzerland
Position Type: Permanent
Job Description:

Purpose of Position
To be a trusted consultative partner to NetJets Owners. The Account Executive leverage their knowledge of the NetJets program along with a detailed understanding of their Owners needs to retain business, sell new aircraft and increase flight hours flown.

Tasks and Responsibilities
  • Retain business, sells new aircraft and increases flight hours flown; ensures that results are attained, if not exceeded; monitors economic trends, Owner flight history, and NetJets fleet plan to proactively offer Owner solutions for renewal, trading, adding-on and graduating from Card to Share; and unearths referral opportunities;
  • Effectively manages timelines to address upcoming renewals and card expirations; uses Salesforce.com to effectively track the progress of all opportunities, retention efforts and day to day owner meetings and communications; and works with AE Manager on ad hoc reporting for senior management;
  • Familiar with the NetJets program and its interworkings (i.e. billing, international travel, booking, etc.) and seeks detailed program explanations from internal experts; proficient in the technical aspects of aircraft and aviation and keeps abreast of new product offerings and updates to internal policies;
  • Regularly communicate with the Owner via phone, e-mail, and in-person meetings to obtain feedback; uses the feedback to lead discussions with internal team members to ensure Owners remain loyal to NetJets; stays informed of changes to Owner and Owners industry and addresses any changes with a solution-based approach; and uses strategies introduced through internal sales training to build consensus of NetJets value throughout multiple levels of Owner organisations;
  • Proactively monitors Owner flight activity to minimise and resolve service disruptions, communicate and champion NetJets value through service victories and upgrades; through research, analysis, and building of relationships, obtains a detailed understanding of the Owners needs and articulates how such needs and goals are achieved by NetJets products and services; effectively communicates any changes regarding the NetJets program to Owners; and communicates to Owners about all regional Owner events and manages Owner attendance.

Education
Bachelor's

Certifications and Licenses

Years of Experience
2-4 years of experience

Core Competencies
Strives for Positive Results
Curiosity
Collaboration
Adaptability
Service-Oriented

Knowledge, Skills, Abilities and Other (KSAOs)
  • Minimum 3 years related work experience;
  • Previous Sales experience preferred;
  • Highly proficient in MS Office Suite;
  • Fluency in Business English, French and / or German (written and spoken).
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